For a minimum of a number of hours in a single day, house owners of Nest merchandise had been unable to entry their devices through the Nest app or net browsers, in keeping with Nest Help on Twitter. Different devices like Nest Safe and Nest x Yale Locks behaved erratically. The as of but unexplained points affected the whole lineup of Nest devices, together with thermostats, locks, cameras, doorbells, smoke detectors, and alarms. Importantly, the devices remained (principally) operational, they simply weren’t accessible by any means apart from bodily controls. You already know, similar to the plain outdated dumb devices these dearer and extra cumbersome smart devices changed.
Whereas not catastrophic (locks nonetheless labored, for instance), it’s a reminder simply how precarious life might be with internet-connected devices, particularly while you go all-in on an ecosystem. As of 12:30AM ET, Nest says it’s working to deliver all devices again on-line and restoring full arm/disarm and lock/unlock performance to Nest Safe and Nest x Yale Locks. We’ll present an replace as soon as we work out what the hell is happening over on the Google-owned Nest Labs.
Replace: the Nest app ought to load once more on iOS, Android, and the online. We’re nonetheless engaged on bringing all devices again on-line and restoring arm/disarm and lock/unlock performance for Nest Safe and Nest x Yale Lock. We’ll put up one other replace when we’ve extra information.
— Nest Help (@nestsupport) Might 17, 2018